Cooktops come in three technologies that have almost nothing in common inside. A gas burner, a glass radiant element and an induction zone fail for completely different reasons, so the first thing we do is look at what you have.

NRPS repairs gas, electric and induction cooktops, including rangetops and the cooktop section of freestanding ranges. Gas work is always handled by TSSA certified technicians.

What usually fails, by cooktop type

Cooktop type	Common faults
Gas	Igniters that will not spark, constant clicking, weak or uneven flames, faulty spark modules and burner valves.
Radiant glass electric	Elements that do not heat, elements stuck on high, cracked glass and failed limiters.
Coil electric	Burned out coils, loose or damaged receptacles and infinite switches.
Induction	Pans not detected, error codes, cooling fan faults, power boards and touch controls.

 

Cooktop problems we fix

•     Gas burner will not light: clogged burner ports, a damp or cracked igniter or a failed spark module.

•     Igniter clicking non-stop: moisture after cleaning, a shorted switch or a faulty spark module.

•     Electric element not heating: a failed element, switch, limiter or wiring connection.

•     Element stuck on high: a failed control switch or relay. Stop using it and book a repair.

•     Cracked glass top: glass top replacement on most radiant and induction models.

•     Induction zone not detecting the pan: cookware compatibility, sensors or power board faults.

•     Touch controls unresponsive: control lock settings, moisture or a failed touch board.

•     Uneven or yellow gas flame: burner caps out of position or dirty ports and orifices.

Models we service: Gas, radiant glass, coil electric and induction cooktops, gas rangetops and the cooktop surface of freestanding and slide-in ranges.

Quick checks first

•     On a gas cooktop, make sure each burner cap is seated flat and the ports are clear.

•     If touch controls do nothing, look for a lock symbol. Many cooktops have a control lock that is easy to activate by accident.

•     For induction, hold a magnet to the bottom of the pan. If it does not stick firmly, the pan will not work on induction.

Safety first: stop using a cracked glass cooktop or an element that will not switch off. If you smell gas, leave the house and call your gas utility from outside.

Clear, upfront pricing

Cooktop repairs are flat-rate and quoted before we start. The service call covers the visit and a full diagnosis, and it is credited toward the repair when you go ahead. If you decide not to repair, you pay only the service call.

Brands we repair

Bosch, Thermador, Miele, GE, Café, Monogram, Samsung, LG, Frigidaire, KitchenAid, Whirlpool, Fisher & Paykel and Electrolux. See all brands we service →

Helpful guides

•     Why is one cooktop burner not working?

 

Care plans

Cooktops are covered under NRPS care plans, with labour included and priority booking so dinner is not on hold for long. Compare care plans →

Burner out? Call +1 (437) 518-3415 or book online.