A washing machine is the appliance most likely to cause water damage when it fails, and the one most households notice within a day. Modern washers are also far more electronic than they used to be, so the right diagnosis matters more than ever.

NRPS repairs front load and top load washers from every major brand. We find the cause, confirm the price with you, and in most cases have the machine running again on the first visit.

Washer problems we fix

•     Not draining: a clogged drain pump filter, blocked hose, failed drain pump or lid switch.

•     Not spinning: a worn belt, motor or drive fault, a door lock problem or an unbalanced load sensor.

•     Leaking: door gaskets, pump seals, inlet hoses, dispenser housings and tub seals.

•     Knocking or banging during spin: worn shock absorbers, suspension springs or drum bearings.

•     Door will not lock or unlock: door lock assemblies and the switches that control them.

•     Not filling with water: inlet valves, water pressure and supply hose screens.

•     Musty smell or mould: trapped water and residue in the gasket, filter and drain system.

•     Error codes or a dead control panel: sensors, wiring and control boards.

Models we service: Front load and top load washers, high-efficiency agitator and impeller models, compact washers and stacked laundry centres.

Before you book

•     On a front loader, clean the drain pump filter behind the small panel at the bottom front.

•     Redistribute the load and run a spin cycle on its own. A single heavy item can stop a washer from spinning.

•     Check the inlet hoses behind the machine are not kinked and both water taps are fully open.

If it is leaking: stop the cycle, turn off both water taps behind the washer and unplug it before mopping up.

Clear, upfront pricing

Washer repairs come with a fixed price agreed before any work. The service call covers the visit and full diagnosis, and it is credited toward the repair if you go ahead. If you decide not to repair, the service call is your only cost.

Brands we repair

LG, Samsung, Whirlpool, Maytag, GE, Electrolux, Frigidaire, Bosch, Miele, Speed Queen, Kenmore, Amana and Inglis. See all brands we service →

Helpful guides

•     Washer not draining? Work through it in this order

•     Why does my washer knock during the spin cycle?

 

Care plans

Your washer is covered under every NRPS care plan, with labour included and priority scheduling when laundry day goes wrong. Compare care plans →

Washer stopped mid-cycle? Call +1 (437) 518-3415 or book online.